No Investment or Start Up Cost
This is a 100% Turn Key Program
All warranty claims and repairs are processed and paid for by DPS.
All claims are handled by our 24/7 claims centers located in Pennsylvania and Texas. We develop and maintain a network of LOCAL high quality contractors and pay them their prevailing service rates. We become our contractors best customer, in return they provide exemplary service to your members. In addition we maintain on going quality control checks to insure member satisfaction and contractors strict compliance to our policies.
•No marketing cost, profitable from day one. Your Co-op benefits from a proven marketing system
No trial and error, no guess work. Our marketing system is effective in educating your members about the services offered, and signing them up for the warranties that best fit their needs and life style. All marketing cost are paid for by DPS .This includes all printing, mailing, bill stuffers, brochures, etc..
Tried and proven quality control system.
From the first contact to final following up a comprehensive system is in place to monitors in real time contractor response, completion times and overall member satisfaction ratings. Every claim will receive at least two separate surveys Your Co-op will receive on going real time reporting and trends. All calls are recorded and can be listened to at any time.
•Administered and backed by an affiliate of Dominion Power, One of the largest utilities in the country.
Dominion Products & Services (DPS) has been offering warranty services for over 18 years and has established over 1,000,000 customer relationships. They have the experience and know how to deliver the quality and service your members expect from their Co-op.
•Branded to your Co-op
Programs are marketed and promoted in your Co-op’s name with 800 number answered in your Co-op’s name.
Proven to increase overall member satisfaction rating